Privacy policy

This Privacy Policy explains how PLUMBING BY TYSON, LLC ("Tysonplumb, " "we," "us") collects, uses, and protects your personal information when you visit tysonplumb.shop or buy our products. We are the data controller for the personal data described here.

Information we collect

• Order & contact details: name, email, shipping and billing address, and phone number when you place an order or contact us.
• Enquiry details: information you submit through our contact or event/bulk quote forms (e.g., organization, event type, quantity).
• Payment data: processed by a third-party payment provider. We do not store full card numbers on our servers.
• Usage data: device, browser, and basic analytics about how you use the site, collected via cookies and similar technologies.

How we use your information

• To process, fulfill, and ship your orders.
• To respond to enquiries and bulk-quote requests.
• To provide customer support and handle returns.
• To prevent fraud and secure our store.
• With your consent, to send occasional product updates (you can opt out at any time).

Legal bases (GDPR)

For visitors in the European Economic Area and the UK, we rely on: performance of a contract (to fulfill your order), consent (for marketing and non-essential cookies), legal obligation (e.g., tax records), and our legitimate interests (to secure and improve the store), balanced against your rights.

Your GDPR rights

You have the right to access, correct, delete, restrict, or object to our processing of your data, the right to data portability, and the right to withdraw consent at any time. To exercise any right, email support@tysonplumb.shop. You may also lodge a complaint with your local supervisory authority.

Your California rights (CCPA / CPRA)

California residents have the right to know what personal information we collect, to request access and deletion, to correct inaccurate information, and to opt out of the "sale" or "sharing" of personal information. We do not sell your personal information. We will not discriminate against you for exercising these rights. Submit requests to support@tysonplumb.shop.

Cookies

We use essential cookies to run the store and, with your consent, analytics cookies to understand usage. You can control cookies through your browser settings; disabling essential cookies may affect site functionality.

Sharing & processors

We share data only with service providers who help us operate — for example, payment processing, shipping carriers, and email/analytics tools — under contracts that require them to protect your data and use it only on our instructions. We may disclose information where required by law.

Data retention

We keep order and tax records for as long as required by law and enquiry data only as long as needed to handle your request, after which it is deleted or anonymized.

Security

We use appropriate technical and organizational measures to protect your data. No method of transmission is 100% secure, but we work to safeguard the information you entrust to us.

Children

Our store is intended for adults. We do not knowingly collect data from children under 16. If you believe a child has provided us data, contact us and we will delete it.

Contact

Questions about this policy? Email support@tysonplumb.shop, call +1 8218977532, or write to PLUMBING BY TYSON, LLC, 1471 SW 30th Ave #9, Deerfield Beach, FL 33442, USA. This policy is governed by the laws of Florida, United States. Prices and refunds are in USD.